Xceptional Customer Service Award Winners
At Xcite Car Leasing we believe our people are what sets us apart from other brokers. Our team is full of knowledeable people and they always go the Xtra mile to help customers find their new lease deal.
To recognise their hard work, each month we award one of the team our Xceptional Customer Service Award for providing outstanding customer service to our customers, corporate clients or partners.
Nominations are made either by their colleagues or customer feedbacks and reviews that mention an employee by name. The winner is then selected using randomising computer software.
Take a look at all of our winners below!
May 2025 winner - Amy Savage
Amy was our May winner!
As our Digital Marketing Executive, Amy doesn't speak to customers directly but everything she does helps improve their leasing journey.
She was nominated by colleagues for her work during our website migration, to improve the usability, speed and appearance. And for her work with our AR partners in getting a number of them live during the previous months.
February 2025 winner - Adam Thomas
Adam was our first winner from a staff nomination!
He's our Customer Experience Manager, and works hard to ensure all of our customers have a smooth leasing Xperience.
He was nominated for his willingness to help customers and colleagues, going the Xtra step when issues occur.
January 2025 winner - Jonathan Tomlinson
Our first Xceptional Customer Service Winner in 2025 was Jonathan!
He was again nominated for Xceptional customer feedback we received from customers he helped find a lease deal.
Unmatched Honesty - I ordered from Jonathan Tomlinson. He provided an exceptionally professional and courteous service. He made the entire process straightforward and stress-free.
December 2024 winner - Nick Dewey
The last winner for 2024 was Nick Dewey.
At the time Nick was managing our renewal clients and helping them find their next lease car.
He was nominated for customer feedback including: Nick Dewey and he has also been absolutely amazing at finding me the best deals and getting me the cars I like, getting me through all the paperwork has been a breeze ! I’ve always been very happy.
November 2025 winner - Jonathan Tomlinson
Jonathan was our November winner! He works hard to help customers find their dream car at an afordable price as one of our leasing consultants.
We often get Xceptional feedback from customers such as: Jonathan was incredibly helpful and responsive throughout the entire process, ensuring everything went as smoothly as possible - which is why he was nominated.
Octoer 2024 winner - Sharon Samways
Sharon was the very first winner of our Xceptional Customer Service Award. She's one of our Leasing Consultants, who works directly with customers to help them get their new lease car.
She was nominated for customer reviews with Xcellent feedback like: Sharon has been excellent to deal with throughout my order. She has been very clear, efficient and managed to get me the exact car I wanted at a really competitive price.
