Frequently Asked Questions

A car or van lease is a long-term agreement that allows you to use the vehicle for a set period of time at a fixed agreed monthly price. Leasing's often a cheaper funding solution than buying a new car or van with a bank loan or dealer finance. You can lease a vehicle as a personal individual or as a business.

If you've got a full driving licence and are over 18 you may be able to lease a vehicle as an individual. Most businesses can also lease vehicles for their fleet. To find out more about leasing visit our Personal Leasing Guide or Business Leasing Guide.

When you purchase a car outright you pay a flat rate price and it's then yours to keep. Over time, the value of the vehicle will depreciate so if you decide to update your car in a few years you'll lose money from the price you originally paid.

With leasing, you pay a monthly cost for a set period of time and at the end of the lease you can then choose to lease a new vehicle without having to worry about your current vehicle’s value.

If you own the car you can make any legal modifications you want to, but when leasing, you'll need to hand the car back in the same condition you received it. If you want to make any changes, for example, adding a badge or livery to the vehicle, you need to check it's possible with your funder first.

A lease agreement has a set length and monthly cost that you agree to when signing your finance contracts. With a lease you can choose the vehicle you want to lease and add any factory options you'd like for an additional cost. This is different to renting a vehicle, as when you rent a car you have little choice regarding spec. When renting a car you won't be contracted to a fixed term but will therefore pay a premium price.

Here at Xcite Car Leasing, we make leasing as simple as possible. Our team will be there at every step to help you find the perfect car, complete the finance documents, arrange delivery and answer any questions you have along the way.

If you find a deal you like then you can call us on 0330 221 0000, email us on hello@xcitecarleasing.co.uk or schedule a call back using the phone icon in the bottom left of your screen.

If you choose to take out a lease through Xcite Car Leasing you'll need to complete a proposal form. This is used to apply for finance with the finance companies.

When you have your finance approved you'll need to sign an order pack (sometimes called an Authority to Order or ATO form) to confirm that you'd like to place the order with us. At this point we'll also ask you to sign a commission disclosure document. This is a separate document to the ATO to confirm any commission we would receive and why. 

Once this is signed, your order with Xcite Car Leasing is placed but you'll still need to sign finance documents with the funder. A lot of our funders use an e-sign process now but there are still a few who require documents to be manually signed. When the time comes to complete your finance documents, we'll let you know what kind of documents your funder uses and what you need to do.

In order to get finance approved, the funder may also require some additional documents from you. They usually request a copy of a photo ID, like your driving licence, and something that confirms your address, usually either a bank statement or utility bill dated within the last 90 days. The exact proofs and numbers needed varies depending on funder but if any are required, we'll let you know.

There may also be another document to sign if you take out a maintenance package but some funders will simply include this as an additional section of your finance contracts. 

Xcite Car Leasing is a leasing broker dedicated to getting you a great price on your ideal car. We've worked in the industry for 20 years and our team is dedicated to making leasing as straightforward and easy as possible. 

You can learn more about our business on the about us page or meet the team  and see the faces on the other end of the line.

A lot of our funders now use an e-sign process so you may receive an email directly from them. This might have your finance documents attached or contain a link to complete them. We'll email you once the documents are issued to let you know what to expect from the funder so you know this email is due. 

Xcite Car Leasing is a broker, so your lease agreement isn't with us but with the lease funder. We work with a number of funders to be able to provide you with the very best deals.

Xcite Car Leasing isn't tied to one funder, like a dealership is, so we can compare deals across finance houses to get the best prices for you. We work with the biggest funders in the UK and as an authorised partner we're also able to take advantage of their discounts, which means we can offer even better terms to you.

Lease agreements are usually calculated over a set term between 2 and 4 years. The offers are usually advertised with a rental profile which shows the initial payment and then the subsequent monthly rentals.

If you decide to make a larger upfront payment then this will reduce the subsequent monthly rental payments.

We update our website regularly to make sure the prices that we offer online are the very best deals we can offer at that particular moment in time.

If you've found a better deal with another company then just let us know and we'll try our hardest to match the price for you.

Our website shows 2 prices, one with VAT included and one with it excluded. This is because businesses can claim the VAT back on lease vehicles.

Company car tax (sometimes known as a benefit in kind tax or BIK tax) is largely based on the P11d and the vehicle’s CO2 emissions.

When you place your order with Xcite Car Leasing there'll be an admin fee for our services. We'll let you know the cost before you place the order.

There are no hidden charges when you lease with Xcite Car Leasing. 

If you change your mind about the vehicle you've chosen then just get in touch and we can look into other options for you. If you've had a change in circumstances or decide you no longer want to take out a lease then this isn’t an issue you just need to be aware that there could be a cancellation fee depending on how soon you let us know.

We offer a range of in stock vehicles but also have factory order cars. The factory order vehicles can have additional extras fitted if you decide you'd like to add them and these are considered made to order, as you're able to design a factory order to your exact needs. 

Options can be added to the vehicle if you're looking at a factory order. However, you should be mindful that changing options may impact the price of the lease. Our team will be happy to discuss the vehicle and any additional features when you place the order.

Unfortunately, because our lease vehicles are supplied by dealers around the country, some of whom don't have customer accessible sites, it's not possible to view the vehicle before it's delivered to you.

The cars are either factory ordered or in stock at a dealership. If a vehicle's in stock it'll be kept at one of the dealerships’ compounds or at a UK port ready to be delivered to you.

When you're deciding which vehicle is right for you, we'll let you know what stock our dealers have and the lead times on these. If we're unable to supply a stock vehicle or you decide to add options then we'll factory order the car for you. The lead time on factory orders can vary depending on the manufacturer, but we'll let you know what it'll be for your vehicle when you place the order.

Unfortunately not, no. We can't take your current vehicle as a part exchange on your lease payments.

If you currently lease a vehicle that we arranged for you, then we can look at collection on the same day as delivery. For a full breakdown on what to do at the end of your lease, take a look at this guide.

No, you won't own the car. Your lease funder will be the registered owner.

Your lease company will usually be both the registered owner and keeper.

It'll be your responsibility to insure the vehicle, and your insurance will need to be fully comprehensive. 

No, you won't need to pay road tax on your lease vehicle, it'll be covered for the duration of the lease by your funder at the initial tax cost. This means that if there's an increase in the amount your vehicle is taxed by during the lease then you may be charged the difference, but this is usually a minimal amount. 

The Vehicle Excess Duty (VED), sometimes known as road tax, will be covered by your funder for the duration of the lease at the cost this is at the start of the lease. If during your lease there's an increase in the amount your vehicle is taxed at, the cost of the increase may be charged to you. This will be fully explained in the terms and conditions of the finance documents you sign.

All of our vehicles are new cars, so if you decide to go for a lease that is less than 3 years you don’t need to worry about the MOT. If you choose a lease that is 3 years or longer then you'll need to arrange MOTs when they're due.

All of the cars we lease are brand new and will have the manufacturer warranty from the date of registration. Depending on your lease length the warranty may cover your car for the duration of the lease.

Maintenance isn't automatically included with our leases. You can choose to add a maintenance package to the lease for a monthly cost. For more information on this check out our Maintained Lease Guide.

If you have an accident in your lease vehicle then it would be the same as in any other car. You'd need to get in touch with your insurance company immediately and arrange for the vehicle to be repaired.

If you're involved in a serious accident and the car's written off then you'll need to contact your insurance provider. Again, we would suggest you give your funder a call and let them know what's happened. Your insurance company will usually contact the funder, but if you've got any questions about their process it would be best to call directly.

If the car is stolen then you'll need to notify the police immediately. They should give you a reference number which you can then provide your insurance company and funder with. Should the car be unrecoverable then your insurance company and lease funder would each value the vehicle and the remainder of the lease. 

If you can no longer afford the monthly payments due to a change in circumstances then you'll need to get in touch with your funder. They'll be able to look into your individual situation and advise you on the best way forward.

If you need to return the car before the end of your contract you'll need to request an early termination quote. We can request this with your funder on your behalf, you'll just need to get in touch with our Support Team with the current mileage and the date you want to return the vehicle.

If you near the end of your lease and decide that you'd like to keep the vehicle for longer than the original contract period then we can request an extension quote for you.

Some funders offer the option of purchasing the vehicle at the end of the lease but this isn't guaranteed. If you're near the end of your lease and want to discuss this, please call our Support Team on 0330 221 0000.