As we enter into the third national lockdown we wanted to give you an update on what this might mean for your lease vehicle.

During previous lockdowns there have been various levels of impact on the leasing sector so we wanted to let you know what the impact of the new lockdown will be, whether you’re looking for a new car, wanting to amend your lease or nearing the end of it.

A New Lease Vehicle

If you are looking at taking out a new lease vehicle then you can still do so.

We are working closely with our funders and dealers to ensure there is minimum impact on you throughout the leasing process. If there are any delays or changes caused by the lockdown then we will make you aware as soon as we know.

You can speak to one of our Leasing Consultants on 0330 221 0000 or by requesting a call back through the purple phone in the bottom left of your screen if you want to discuss your leasing options.


We are in the process of speaking to all our dealerships and most of them have confirmed that they are still going ahead with deliveries. If there is any impact at all on your delivery then we will let you know as soon as we are aware of it.

The delivery agents used by our dealerships are all working to Covid-19 restrictions, and the handover will be as contactless as possible.

As many agents are not requiring customers to sign delivery paperwork please be aware that we might contact you after delivery asking you to confirm that you have received the vehicle. This is because some of our funders require written confirmation that you have possession of the vehicle.

Current Lease Vehicles

If you are currently leasing a vehicle then you might be wanting to amend your lease agreement or discuss what options are available if you are struggling to make payments. Take a look below for more information on these options.

Lease Payments

All of our funders are working in accordance with the latest FCA advice to ensure that there are options available to their customers if they are struggling to make payments.

Options that they may be able to offer include payment breaks, reduced payments and payment plans.

Most of our funders prefer to speak to you directly as this involves discussing personal finance information. However, you can contact us on 0330 221 0000 and we can direct you to the correct department with your funder if you are unsure.

The FCA and our funders all advise that if you are able to continue to make payments then you do so.

Servicing, MOTs and repairs

Garages have been advised that they can remain open during this lockdown. This means that if your vehicle is due to be serviced, have an MOT or needs repairs then you can still arrange for these to be completed.


If you are nearing the end of your lease then you will need to arrange for collection of the lease vehicle.

We are currently in the process of confirming with each of our funders whether their collections are still going ahead. So far, we have had confirmation from Alphabet, ALD, Arval, Hitachi, Lex and Leasys that their collections are taking place.

Please note that all collection companies are working to Covid-19 restrictions and contactless where possible.

Amending Your Mileage

With a third national lockdown in under a year it’s unsurprising that many of us have not driven the miles we expected to. For drivers with lease vehicles, this means that you might be considering lowering your annual mileage allowance.

Take a look at this piece on how low you can go with your annual mileage to see if you could lower yours.  

If you have a lease through Xcite Car Leasing and would like to discuss amending your mileage or any other changes to your agreement then please give our Support Team a call on 0330 221 0000.


If the pandemic and lockdowns have impacted a new vehicle you are getting then you can always look at extending your current lease.

There are two types of extensions; informal and formal.

Informal extensions are where you do not sign an extension agreement.

With an informal extension the amount you paid for your initial rental is not taken into account with the monthly payments and so your direct debit might change. Please be aware as well that if you are in an informal extension the payments will be taken in arrears, so at the end of the month, even if your contracted payment date was at the start of the month.

With a formal extension you sign a contract for a set period with an agreed mileage.

Not all of our funders are able to offer an extension but if you would like to know more about the options available to you then please give us a call on 0330 221 0000and we can request a quote for you.

Purchasing your vehicle

Some of our funders also allow customers to purchase the vehicle if they get to the end of their contract and decide they want to keep the car.  

If you would like to purchase your car then please get in touch with us and we can request a quote from your funder for you.

Please be aware that if you are not at the end of your lease yet then you might also need an early termination as well.

Early Terminations

An early termination allows you to leave the lease before the end of the contract by making a payment.

The cost of an early termination depends on a number of factors and so most of them are only valid for 30 days. If you do not want to accept the  

For more information on what to do if you’re nearing the end of your lease then check out our helpful guide.

Xcite Car Leasing During the Lockdown

Here at Xcite Car Leasing we will continue to work with our funders and dealers in order to provide you with great leasing offers.

During this lockdown, we will remain open and are currently working to our usual business hours though we are working from home to ensure our staff’s safety.

Our operating hours are:

Customer Services:

Monday – Friday: 8.30 am – 5 pm


Monday – Friday: 8.30 am – 8 pm

Saturday: 9 am – 5 pm


Monday – Friday: 8 am – 5.30p m

If you have any questions about leasing during the current lockdown you can reach our Leasing Consultants on 0330 221 0000.

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