Status Disclosure

Our details 

Wessex Fleet Solutions Limited trading as Xcite Car Leasing 

Milford House 

Milford Street 

Salisbury

Wiltshire 

SP1 2BP 

We do not provide independent financial advice. We introduce business to a carefully selected and limited panel of lenders. We will not refer you outside of this panel.

Payments and fees 

We may receive payment(s) from the lender if you decide to enter into an agreement with them. 

Regulation 

Wessex Fleet Solutions Limited is authorised and regulated by the Financial Conduct Authority for consumber credit related activities. Our Consumer Credit Licence Number is 556327.

Trade associations 

We are a broker member of the British Vehicle Rental and Leasing Association.

Customer services and complaints 

At Xcite Car Leasing, it is our aim to provide a very high standard of service to every client. It is important to us that all complaints are resolved as quickly as possible and to the complete satisfaction of our clients. 

If you have a complaint about us you should let us know by writing to us at:

Xcite Car Leasing 

Milford House 

Milford Street 

Salisbury

Wiltshire 

SP1 2BP 

Alternatively, you can phone us on 0330 221 0000 or you can send an email to support@xcitecarleasing.co.uk. 

We seek to resolve any complaint or concern you may have in the first instance. However, if you are still unhappy you may be able to refer your complaint to the Financial Ombudsman Service.

Full details of our complaints procedure can be found here.